Do I need these accessories to use my Companio device?
A: Not necessarily. Your device works well on its own. These accessories are designed to enhance your experience, provide more targeted relief, and make each session even more effective and comfortable.
Can I use the electrode patches and gloves at the same time?
A: No, we recommend using only one accessory type at a time for safety and best results. For example, use the footpads or gloves individually, never together in one session.
How long do the electrode patches last?
A: With proper care, the patches can be reused multiple times. Make sure your skin is clean and dry, and always reseal the patches after use to keep them sticky.
Is the electrode gel safe for sensitive skin?
A: Yes, the gel is formulated to be gentle and hypoallergenic. It’s non-sticky, salt-free, and designed for all skin types. If you have any known skin sensitivities, we suggest doing a patch test first.
Will the carry bag fit all my accessories too?
A: Yes, absolutely. The carry bag is designed to hold your Companio device along with its accessories, like wires, patches, gloves, and gel, so everything stays protected and organised in one place.
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